Family Cover

Family Health
Insurance.

Clear, structured private medical cover for parents and children.

Private health insurance helps pay for eligible private medical treatment when you or your loved ones become unwell. Family cover can include parents and children under one policy.

It can give your family faster access to specialists, diagnostic tests, scans, and planned hospital treatment, giving you more control over their healthcare journey.

Happy family playing together

What is family health insurance?

Private health insurance, also known as private medical insurance or PMI, helps cover the cost of private healthcare. You pay a monthly or annual premium, and in return the insurer pays for eligible private treatment under the terms of your policy.

Private health insurance is mainly designed for acute medical conditions—conditions expected to respond to treatment and improve.

Faster Access

Families commonly consider cover for parents and children to ensure faster access to private diagnosis and treatment.

Not for chronic conditions

It is not normally designed to manage chronic, ongoing or long-term conditions such as diabetes, asthma, arthritis or high blood pressure.

Key Considerations

Important things to check
for family cover

When comparing family cover, it is important to check how the policy treats each member. Swan Protect helps you review the following:

No-claims discounts

Check whether each family member has their own no-claims discount.

Child pricing

Check whether children are charged individually or if family discounts apply.

Digital GP access

Check whether digital GP access applies to every member of the family.

Children's benefits

Check whether mental health and outpatient benefits apply to children.

Parental accommodation

Check whether parental accommodation is included if a child is admitted to hospital.

Family Cover Inclusions

What does family health
insurance usually cover?

Every insurer has its own rules, but private health insurance can include the following areas.

Inpatient treatment

Inpatient treatment means you are admitted to hospital and stay overnight. Cover may include hospital fees, consultant fees, nursing care, surgery, medication during your stay and use of a private room where available.

Cancer cover

Cancer cover is one of the main reasons people take out private health insurance. Depending on the insurer, it may include consultations, tests, surgery, chemotherapy, radiotherapy, targeted cancer drugs and follow-up care.

Outpatient care

Outpatient care includes specialist appointments where you are not admitted to hospital. Some insurers include outpatient consultations as standard, while others only include them if you add an outpatient option.

Diagnostic tests & scans

This may include blood tests, X-rays, ultrasound, MRI scans, CT scans, PET scans and other investigations. Some policies cover major scans as standard, while others link them to outpatient cover.

Day-patient treatment

Day-patient treatment means you are admitted to hospital for treatment but go home the same day. Many planned procedures fall into this category.

Additional Support Services

Add to your policy

Mental health

Some insurers include mental health support as standard. Others require an add-on. Cover may include talking therapies, counselling, CBT, psychiatric consultations or inpatient psychiatric treatment.

Physiotherapy

Some policies include limited physiotherapy. Others require a therapies add-on. Depending on the insurer, this may include physiotherapy, osteopathy, chiropractic treatment, acupuncture, podiatry or dietitian support.

Digital GP

Many modern private health insurance policies include access to a digital GP by phone or video. This can help with everyday medical advice, referral letters and some prescription support.

Exclusions

What is usually not covered?

Private health insurance does not cover everything. Common exclusions include:

Read full exclusions guide
Emergency treatment and A&E.
Chronic long-term conditions.
Pre-existing medical conditions.
Routine pregnancy and childbirth.
Fertility treatment.
Cosmetic surgery.
Routine dental or optical treatment.
Experimental treatment.
Self-inflicted injuries.
Drug or alcohol misuse treatment.
Treatment outside the UK.
Non-digital GP services.

Exclusions vary between insurers. Swan Protect helps you understand these before you apply, so you do not buy cover based on assumptions.

Pre-existing
conditions explained

A pre-existing condition is usually a medical issue you had symptoms, treatment, advice or medication for before your policy started.

Private health insurance can still be available if you have a medical history, but the insurer may exclude certain conditions or apply special terms.

Check your eligibility

There are two main ways insurers assess medical history.

Moratorium underwriting

With moratorium underwriting, you do not normally give full medical details when you apply. Instead, the insurer looks at your medical history if you make a claim. Recent medical conditions are usually excluded at the start. Some may become eligible later if you remain symptom-free, treatment-free and advice-free for the required period. This can be simpler at application stage, but you may have less certainty until a claim is assessed.

Full medical underwriting

With full medical underwriting, you provide your medical history before the policy starts. The insurer reviews it and confirms in writing what is excluded. This can be better if you want clarity upfront, especially if you have a more complex medical history.

Swan Protect can help explain the difference and guide you on which route may be more suitable.

Get Guidance

How much does family cover cost?

The cost of private health insurance depends on several factors, including:

Your age Your postcode Your medical history Whether you smoke Who is being covered The insurer you choose Your excess Your hospital list Whether outpatient cover is included Whether mental health cover is added Therapies, dental or optical benefits Guided access or full hospital choice

The cheapest policy is not always the best value. A low monthly premium may mean reduced outpatient cover, fewer hospitals, a high excess or important exclusions. Swan Protect helps you compare the price and the quality of cover together.

How to reduce the cost

There are several ways to reduce the monthly premium. You may be able to:

  • Choose a higher excess.
  • Select a guided hospital option.
  • Limit outpatient cover.
  • Remove benefits you do not need.
  • Choose a reduced hospital list.
  • Compare more than one insurer.
  • Review your policy each year.
  • Add family members where discounts apply.

Reducing cover can save money, but it can also create gaps. We help you understand the trade-off before making a decision.

Expert Advice

Why use
Swan Protect?

Health insurance can look simple on the surface, but the details matter. Two policies may appear similar, but one may include outpatient cover while another does not.

One insurer may cover mental health as standard, while another may require an add-on. One provider may allow greater hospital choice, while another may use a guided specialist route.

Our aim is to help you choose a policy you understand, not just a premium you can afford.

Swan Protect helps you compare the important parts:

What is included as standard.
What must be added separately.
How cancer cover works.
Whether outpatient consultations are covered.
How scans and diagnostic tests are treated.
How pre-existing conditions are assessed.
What excess applies.
Which hospitals are available.
What happens when you claim.
How renewal pricing may work.

How the quote process works

Begin Step 1
01

Step 1: Tell us what you need

We ask who you want to cover, your budget, your health priorities and any important preferences.

02

Step 2: We compare suitable options

We look at available cover options and explain the differences clearly.

03

Step 3: You review the details

We help you understand what is covered, what is excluded and what optional benefits may be worth considering.

04

Step 4: You decide whether to apply

There is no pressure and no obligation. If you choose to proceed, we help you with the application process.

Got Questions?

Family Health
Insurance FAQs

Everything you need to know about setting up private medical insurance for yourself or your family.

Need personal advice?

Speak directly to a healthcare expert.

Call 0800 123 4567
Get a quote online
What is private health insurance?

Private health insurance helps pay for eligible private medical treatment. It can cover private hospital care, specialist consultations, diagnostic tests, cancer treatment and other benefits depending on your policy.

Is private health insurance the same as the NHS?

No. It works alongside the NHS. You still use the NHS for emergency care, A&E and services not covered by your policy.

Does private health insurance cover emergencies?

Usually no. In an emergency, call 999 or go to NHS Accident and Emergency.

What is an acute condition?

An acute condition is a medical issue expected to respond to treatment and improve. Private health insurance is mainly designed for acute conditions.

Does private health insurance cover chronic conditions?

Usually no. Chronic conditions that need ongoing monitoring or long-term management are generally excluded.

Does private health insurance cover cancer?

Most major UK health insurers offer cancer cover, but the level of cover differs. It is important to check whether the policy includes diagnosis, treatment, drugs and follow-up care.

Does private health insurance cover mental health?

Some policies include mental health support as standard. Others require an add-on. Cover levels vary widely.

Is outpatient cover important?

Yes. Outpatient cover usually pays for specialist consultations, diagnostic tests and follow-up appointments. Some policies include it; others make it optional.

Can I get private health insurance with a pre-existing condition?

You may still be able to get cover, but the pre-existing condition may be excluded or assessed separately by the insurer.

What is moratorium underwriting?

Moratorium underwriting means the insurer does not assess your full medical history upfront. Instead, it reviews relevant history if you make a claim.

What is full medical underwriting?

Full medical underwriting means you disclose your medical history before the policy starts, and the insurer confirms any exclusions in writing.

How much does private health insurance cost?

The cost depends on age, location, health history, cover level, excess, hospital list and optional benefits.

Can I add my partner or children?

Yes, most insurers allow partners and children to be added. Pricing and child benefits vary by insurer.

Can I choose my hospital?

It depends on your policy and hospital list. Some policies offer broad hospital choice, while others use guided access.

Can Swan Protect help me compare insurers?

Yes. Swan Protect can help you compare policy options and understand the differences before you apply.

Get Started

Ready to compare
your options?

If you are looking for private health insurance for yourself, your partner or your family, Swan Protect can help you compare your options clearly.